SPIN & WIN I CASH & PRIZES

General

1. Any person who is under 18, or who has been issued with a Refusal of Entry order, or who is self-excluded, or who falls into any category of excluded persons, is expressly prohibited from gambling and/or participating in this promotional competition.
2. This promotional competition is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
3. This promotional competition is exclusive to all Tsogo Rewards members (“Participants”) subject to their respective active Tsogo Rewards membership(s) at Goldfields Casino.
4. Entries cannot be purchased for cash, points or through any other form of consideration.
5. The promotion is exclusive to Tsogo Rewards members that’s actively playing at Goldfields Casino and will run from 1 Jan 2026 to 26 March 2025.
6. The promotion mechanics will be communicated via the channels used to advertise the promotion. Participants who wish to be notified via SMS must opt-in to receive SMS communication.
7. Tsogo Rewards members must play Slots or Tables at Goldfields within a 7 day gaming cycle (Each Thursday prior gaming date until draw Wednesday gaming date) to qualify for draw tickets. Zero (0) points required but only to be active gaming over draw qualifying period on slots and tables.
8. Qualifying period:

9. Manual draws will be conducted on a Thursday at 19h00, refer to above table
10. Draw ticket reduction process will be used to issue draw tickets to qualifying customers, see below draw tickets reduction table.

11. Qualifying Tsogo Rewards members will be allowed to print their draw tickets at the eHost and enter it into draw bin on day of the draw between 14h00 to 18h55
12. The ticket printing & draw bin will close 5 minutes prior to the draw start times.
13. All entries must be placed into the Tombola/ draw device prior to the draw bin closing (5 minutes prior to each draw) within specified time.
14. The draw will take place at the designated draw area on the gaming floor
15. Ticket receipts are not draw tickets and shall not be inserted into the draw bin(s). If such receipts are drawn, a re-draw shall occur.
16. Guests can only win once per draw day. Should a guest be drawn more than once a redraw will take place.
17. 5 x winners will be selected per draw day
18. Verified winners will get the opportunity to spin the promotional wheel. Should the winner be unable to spin the wheel for whatsoever reason, one member of the promotions team will spin on the winner’s behalf
19. The wheel will be reset to start at R2 000 Cash (the highest point) before the winner spins
20. The wheel must pass the starting point for the spin to be considered valid
21. Each prize on the wheel that gets won, will be remove and the space will be replaced with “Spin Again” magnate
22. Prizes are not transferrable and cannot be exchanged for cash unless otherwise advertised. Prize winners must sign for receipt of prizes.
23. Draw dates, times and prizes will be communicated via advertising channels used to advertise this promotion
24. Participants can only win once per draw. A redraw will take place if a winner is drawn more than once or winning participant is not present at draw and did not complete a proxy from
25. Participants may register to decline to be present at the draws by completing a Proxy Form. Participants may nominate a Proxy to act on their behalf if they choose not to be present. A positive and acceptable form of identification must be presented by both the Participant and Nominee (If applicable) when completing a Proxy Form
26. The prescribed Proxy Forms will be available at the Customer Services Desk from 09h00 to 18h30 (30 minutes before the draw) on the day of the draw where a participant can register to still be acknowledged for the prize, should he/she decline to be present for that draw or when the prize winners are announced on that day
27. Prize winners or Proxies who are present will be given 90 seconds to present themselves and must have evidence of the winning ticket and/or Rewards card belonging to the prize winner and/or a positive and acceptable form of identification
28. Should the winner not have the identification, reasonable steps shall be taken to verify the winner using GMS System. Should proof of identification not be available on GMS or the system is offline, verification will not be possible and the onus is on the winner to present a valid and acceptable form of identification
29. Should the prize winner not present themselves within 90 seconds, and there is no record of the prize winner declining the invitation to be present by completing the Prescribed Proxy Form, a re-draw will take place
30. Should a prize winner who is eligible for a prize but not present as a result of declining an invite to be present for the draw by completing the Prescribed Proxy Form, the casino shall take all reasonable steps to contact the prize winner via the contact details provided in the Prescribed Proxy Form and or GMS system. In such circumstances, the prize winner may claim the prize within 15 days from the day of the draw at the Customer Service Desk
31. Nominees shall not be entitled to any prize(s) or benefits and shall not take receipt of prizes accruing to the winner they represent
32. Prizes must be collected and signed for the receipt thereof by the relevant Prize Winner (not Nominees), as the case may be, within 15 days from the date of the draw at Goldfields Casino
33. All decisions are final and binding and no correspondence or appeals will be entered into
34. Prizes are not transferrable and cannot be exchanged
35. Any person transgressing the rules of this promotion will be disqualified.
36. In the event of technical failure or damage to the device used for the promotional draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management. This may include rescheduling times and draw dates.
37. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
38. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
39. The FSGLTA will be informed of unresolved disputes, subject to the provisions of the Consumer Protection Act.
40. Any complaint and/or dispute can be lodged with the FSGLTA.
41. Copies of these rules are available at goldfieldscasino.co.za or the Tsogo Rewards Desk upon request.